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Elb Spa - Hamburg, Hamburg

1.7
#12 of 13 in Spas in Hamburg
Elb Spa - Hamburg is located in Hamburg. For travelers who use our world travel planner, Hamburg holidays become easier to arrange, with trips to the Elb Spa - Hamburg and other attractions mapped out and timetabled.
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Elb Spa - Hamburg Reviews

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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 1.5
14 reviews
Google
3.4
Google
  • The guy at spa reception is everything other than friendly. After telling him that the sauna area is full of water and wet towels on the ground he did not care at all. Besides that the benches are extremely uncomfortable. The lights are all too bright and inappropriate for a chill out area. For this place I expected much more. Gym is tiny but ok and sufficient as long as there are not may people.
  • My partner and I were 10mins late for our appointment. This treatment experience was a gift. I get it, we were late but I didn’t needed to told 5 times that the treatment would need to be shortened especially not in a manner that is just passive aggressive and arrogant. We weren’t told what was going to be done or how things work. Just lead silently into a room and asked if I preferred the massage or facial. I chose the massage then I had to undress in the treatment room with the therapist standing there watching with her hands on her waist as if I was holding her up. The massage itself was ok but when it was done there was just silence. Not even an ok thank you we’re finished, just an awkward silence and therapist just started washing her hands, I got up and dressed and was told to wait at reception. I asked the therapist was there anything else and the reply was “I don’t know” and walked off. I was left at reception waiting for my fiancé, at no point was I even offered a glass of water or at least even told by them what the package was. We were then asked before we were about to leave “oh you don’t want to use the day spa?” But guess what? there would be a charge for towels, slippers. No thanks.

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